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CALL FREEDOM 01223 446914

Monday to Friday 8.30am - 5.30pm
Saturday 9.00am - 5.00pm
Closed Bank Holidays

WHO WE ARE

Freedom Insurance Services was incorporated back in 2002 and was one of the first companies in the UK to develop specialist travel insurance covering pre-existing medical conditions. We recognised the travel insurance industry's difficulty to deal with pre-existing medical conditions and felt that to decline a person based on medical history was unfair. So, we set about to make some significant changes!

We have achieved great success since starting out and now insure 25,000+ people a year. We are recognised by over 3,000 medical charities and NHS hospitals throughout the UK and our expert service has led us to expand, both in staff numbers and medical screening assignments for high street travel agents.

We are proud to have AXA Insurance UK plc underwrite our specialist travel insurance policies. Freedom is a wholly owned subsidiary of the NW Brown Group Ltd, based in Cambridge. Both entities have supported Freedom's vision from the beginning.

Due to requests by our customers, we are now able to help arrange life insurance for pre-existing medical conditions too.

About Us

HOW WE WORK

We maintain a clear focus here at Freedom, and that is to provide our customers with a fair, honest and reliable service. Freedom is unique in its approach and however clichéd it may sound; we really are a travel insurance company with a difference.

We like to talk, so much so that we have a team of Travel Insurance Advisers that do just that, all day, every day (except Sundays). Our team is here to LISTEN and trained not to pre-judge any situation. We appreciate everyone is different, so we apply sensitivity, understanding and common sense when guiding customers through the medical screening process. One thing is for certain, the experience of talking to so many customers has definitely made our team medically aware!

Freedom also offers specialist travel insurance quotations via this website. This facility has been designed for those who are happy to medically screen themselves and allows people to buy travel insurance in a convenient and confidential way. The website aims to deal with questions people might have regarding travel and life insurance with pre-existing medical conditions and we hope it provides useful information to the people that visit it.

We do not rush customers by placing limits on our calls times or pressure our staff with sales targets. Instead we concentrate on treating people with respect and offering high quality travel insurance tailored to individual needs. So far, this method has served us well.

That's us, Freedom Insurance at your service!

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For Freedom, it has and always will be about helping people with pre-existing medical conditions enjoy worry free holidays

Freedom's Products & Services

Travel Positive

Travel Positive has been specifically created to provide a fair travel insurance service to people living with HIV. We offer affordable rates, a convenient and confidential buying process and quality cover that will respond if and when you need it! Travelling companions and those who simply wish to buy a travel insurance product that will benefit the valuable work of Terrence Higgins Trust can take advantage too!
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Life Positive

Life Positive offers a confidential service and a convenient way to apply for HIV life insurance. Simply complete the proposal form and return by email, we will then submit your application for approval. Should you have any questions then our team of helpline advisers will be happy to offer you some guidance.
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Travel Insurance

Freedom Insurance specialises in providing travel insurance solutions to those living with pre-existing medical conditions. The Freedom travel insurance policy covers almost any pre-existing medical conditions which can include among others Angina, Arthritis, Cancer, Colitis, Epilepsy, Heart Attack, Heart Conditions, Leukaemia, Myeloma, Renal Failure, Stroke and many more.
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Life Insurance

Freedom can now access markets who can offer life insurance for individuals who are finding it difficult to obtain the cover they require. This is particularly relevant to those who are living with medical conditions and are finding the traditional markets difficult and unhelpful. Examples include but are not limited to cancer conditions, hypertension, lupus, diabetes, HIV, cardiac conditions and stroke.
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Holiday Extras

At Freedom we aim to make your holiday experience as comfortable as possible. Apart from providing travel insurance to cover your pre-existing medical condition we can now offer the widest choice of brilliant value airport parking, airport hotels and airport lounges. We have teamed up with Essential Travel, part of the Thomas Cook Group, to negotiate the best deals on airport parking, airport hotels and airport lounges. So make life easier for yourself and your family by taking advantage of the unbeatable prices available from our holiday extras shop!
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