Your enquiry will be answered by a team of sensitive and knowledgeable staff. They recognise that sensitivities and anxieties connected with pre-existing medical conditions should be understood and respected at all times. We believe this facilitates a personal and friendly service between you and our team.

Our advisers are trained to give you specialist travel insurance advice and in order to establish your needs; we will conduct a medical screening over the telephone to ascertain your current health status. We can then access several different travel insurance schemes and use our professional judgement to offer you the most suitable policy.

We attempt to provide a one-stop-shop where a medical screening is undertaken and a premium quoted for a specialist travel insurance policy tailored to your needs, all within a single telephone call. Documents are issued and dispatched within a working day and payment is taken over the phone by credit/ debit cards.

All procedures operated by Freedom are carried out in strict compliance with the Data Protection Act. Details will not be passed to any other agency. Confidentiality is paramount.