Designed by medical travel insurance experts to give you peace of mind.
⚠️ Click here for the latest guidance if you're travelling to the Middle East
Call our UK team on
Monday to Friday: 9am to 5pm
Closed Weekends & Bank Holidays
Heart & Circulatory
Neurological & Mental Health
Respiratory
Designed by medical travel insurance experts to give you peace of mind.
Travelling should be exciting, not overwhelming. At Freedom, we believe everyone deserves the confidence to explore the world, no matter their medical history. That’s why we offer travel insurance that treats mental health conditions with the respect and care they deserve.
Whether you live with anxiety, depression, bipolar disorder, schizophrenia or have a history of mental health concerns, we’re here to support you with insurance cover that is fair, understanding and reliable. You can travel knowing we are right behind you every step of the way.
We know travelling abroad can feel like a big step, especially if you are living with a mental health condition. But you are not alone. Mental health is a broad area, and we understand it is often well managed with the right treatment, whether that involves prescription medication, CBT, counselling or a combination of approaches. We also know that good mental health is just as important as physical health when it comes to feeling safe and supported while you travel.
Freedom covers mental health conditions as part of our comprehensive policies, giving you access to protection for both your medical history and any unexpected medical treatment that may arise while you are away. Our policies are designed to provide financial protection and reassurance for all kinds of medical emergencies, including those unrelated to your condition. If you have ever been refused travel insurance because of your mental condition, we are here to provide the support and understanding you deserve.
We understand that many providers still treat psychological conditions differently to physical ones. That is why we take a more supportive view. We ask relevant questions about your diagnosis and treatment, not to exclude you, but to make sure you receive the right cover.
When you get a quote from Freedom, your details are treated with sensitivity. You will be asked about any treatment you are receiving so we can provide the appropriate level of travel insurance. As an experienced insurance provider, we know how important it is to treat every customer as an individual.
Wherever you are going, whether in the UK, Europe or further afield, our travel insurance includes cover for your pre existing medical conditions as well as your pre-existing condition. The application process is straightforward and the policies we offer are designed to give you real peace of mind. We are proud to be a specialist insurer that puts your wellbeing first.
You can apply online or by phone, whichever feels more convenient. The process is quick, straightforward and completely confidential.
To begin, we will ask where you are travelling and for how long. You will then complete a medical screening questionnaire that helps us understand your mental health condition and any treatment you are receiving. It is important to declare all pre existing medical conditions for each traveller.
If you are planning to take regular medication, be sure to bring enough medication for the entire trip. Running out could lead to stressful situations or even risk invalidating your policy if you need to make a claim.
Once you have completed the screening, you will receive tailored travel insurance policy options. These include insurance cover for your medical conditions, cancellation, baggage, personal accident and more. They also include protection for medical emergencies and access to emergency treatment if something unexpected happens. Whether your condition is ongoing or well managed with the support of a medical professional, we will make sure you are properly covered.
With Freedom, you will be supported by an insurance provider that genuinely covers mental health conditions and understands how important it is to feel safe, heard and protected. We will work with you to find a fair insurance premium and a policy that provides complete peace of mind. If you need any further information, our team is always here to help.
Getting you covered.
Cancellation & Curtailment
Emergency Medical & Repatriation
Missed Departure
Baggage and Personal Belongings
Excess
Getting you covered.
Up to £15,000
Up to £10m
Up to £2,500
Up to £3,000
From as little as £25
Cover is per person, per trip.
No jargon, just simple cover you can trust. We believe travel insurance should be easy to understand, that’s why we’ve made our policies straightforward with flexible options. You choose what’s right for your trip, and we’ll take care of the rest.
Read the policy wording for full details.
“Best ever for those with medical issues. I could not believe the price I paid for our travel insurance. This is now my go-to company for travel insurance and I would not hesitate to recommend them. Don’t waste time looking elsewhere.”
Margaret
“Every time I need to re-do my insurance its no problem to them. They make it a pleasure. Just lovely friendly people.”
Leah
“The telephone manner of the young man who assisted me was exceptional – hence this review. Polite, clear in what he was offering, took time to listen to what I believed I needed and did not try to upsell.”
Kevin
“I was struggling to afford travel insurance until I came across Freedom Insurance. So happy that I’m covered for my upcoming holiday.”
Graham
“I found your agent so extremely helpful and patient. He took time to explain the different policies in a clear and easy manner, and answered all my questions with kindness and patience.”
Anne
Some of our most frequently asked questions.
It depends when you need the policy to start. Waiting until your treatment finishes could, in some cases, reduce your insurance premium and make the cover easier to obtain. However, if you need protection now, for example if you have already booked a holiday, you will need to declare your current treatment and we will quote accordingly.
We use a medical risk assessment tool to guide you through a series of relevant health questions. Your answers help us tailor your travel insurance quote to reflect your individual health status and any mental health conditions you have declared.
No, we do not need the names or dosages of your medication. What we do need is the name of the diagnosed medical condition or conditions you are taking medication for. If you are unsure, it is best to check with your doctor or medical professional.
We’re proud to be trusted by thousands of customers across the UK, take a look:
Call us (Mon - Fri: 9am - 5pm)
Email us
Subscribe to our newsletter for an introductory discount* and receive our latest travel tips!
*See our T&Cs for offer information.