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CALL FREEDOM 01223 446914

Monday to Friday 9am - 2pm
Closed Bank Holidays

(Web chat available during opening hours)

Contact Us

Call Freedom 01223 446914

Monday to Friday 9am - 2.00pm

Closed Bank Holidays

(Web chat available during opening hours)

Latest News

Due to the current situation with COVID-19  we have had to reduce our Call Centre opening hours. Our phone lines will be open 9am to 2pm Monday to Friday (Closed Bank Holidays) until further notice.Webchat will be available during our opening hours.

You may also email us at

Coronavirus Travel Insurance - See Latest Article

Our Travel Insurance Policies have an exclusion which prevents you for claiming for any 'circumstances known prior to purchasing a policy or booking a trip which may cause a claim'. Late on 11th March 2020 the World Health Organisation confirmed Coronavirus (COVID-19) has reached pandemic status. Therefore, it is reasonably foreseeable that it may give rise to a claim.

Any new policy purchased, or new trip booked which is covered by an existing annual multi trip policy, after 11:59pm (23:59) on the 13th of March 2020 will NOT cover any cancellation claim in relation to Coronavirus, including but not limited to, cancellation due to your diagnosis of Coronavirus, FCO advice or flights being cancelled.

We will continue to cover any medical claims because of Coronavirus if you are travelling to an area where no FCO advice against travel exists.

Any new policy purchased, or trip booked on annual multi trip policy will still benefit from all other cover including Emergency Medical Costs, Cancellation and Baggage.