For anyone looking to make a claim, you can now visit https://www.axa.co.uk/disruption/#coranvirus to read more about the procedures and how you can make a claim.
To obtain a claim form you'll need to click on the Freedom lnsurance link under our logo at the bottom of the page or click here to go straight to it.
To enable the claims team to help those customers who most urgently need assistance, please use the online tool to register your claim. Unfortunately, they currently cannot accept claims via the phone.
The only exceptions are if you are currently abroad and need to speak to someone, or if you do not have access to the internet. In that case, please do phone them on 0345 271 4478 but please bear with them as waiting times may be longer than normal.