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CALL FREEDOM 01223 446914

Monday to Friday 9am - 2pm
Closed Bank Holidays

(Web chat available during opening hours)

Contact Us

Call Freedom 01223 446914

Monday to Friday 9am - 2.00pm

Closed Bank Holidays

(Web chat available during opening hours)

Latest News

Due to the current situation with COVID-19  we have had to reduce our Call Centre opening hours. Our phone lines will be open 9am to 2pm Monday to Friday (Closed Bank Holidays) until further notice.Webchat will be available during our opening hours.

You may also email us at

Online Claims Assistant

For anyone looking to make a claim, you can now visit to read more about the procedures and how you can make a claim.

To obtain a claim form you'll need to click on the Freedom lnsurance link under our logo at the bottom of the page or click here to go straight to it.

To enable the claims team to help those customers who most urgently need assistance, please use the online tool to register your claim. Unfortunately, they currently cannot accept claims via the phone.

The only exceptions are if you are currently abroad and need to speak to someone, or if you do not have access to the internet. In that case, please do phone them on 0345 271 4478 but please bear with them as waiting times may be longer than normal.