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CALL FREEDOM 01223 446914

Monday to Friday 8.30am - 5.30pm
Saturday 9.00am - 5.00pm
Closed Bank Holidays

Contact Us

Call Freedom 01223 446914

Monday to Friday 8.30am - 5.30pm

Saturday 9.00am - 5.00pm

Closed Bank Holidays

information@freedominsure.co.uk

Latest News

Keep up to date with the latest travel news and information from Freedom Insurance Services Ltd.

Monarch Airlines

On 02/10/2017 Monarch Airlines have confirmed that the following companies have ceased trading and now entered administration:
• Monarch Airlines Ltd
• Monarch Holidays Ltd (ATOL Number 2275)
• First Aviation Ltd (ATOL Number 4888) previously trading as Monarch Airlines
• Avro Ltd (ATOL Number 1939)
• Somewhere2stay Ltd

As a result as of 2 October 2017, all future holidays and flights provided by these companies have been cancelled and are no longer operating.
If customers are stranded abroad in the first instance they should contact https://monarch.caa.co.uk/
For those due to travel
If you are booked on a Monarch Airlines flight, please do not go to your UK airport, as your flight will not be operating.

1. In the first instance customers should contact the Civil Aviation Authority (CAA) to understand what they can claim back and what they are entitled to.

2. In the event of no cover from the CAA then customers should contact their credit or debit card provider to see what cover they have under the regulation applicable to card purchases for their lost flights.

3. If customers who are not travelling have unused accommodation and airport parking costs, these can be considered under Travel Disruption where this cover has been purchased.


FAQ’s
Q- I am abroad, and need assistance what should I do?
A- Visit https://monarch.caa.co.uk/ for information

Q- I was due to travel but my flight is no longer flying, what should I do?
A- Visit https://monarch.caa.co.uk/ for information

Q- I am now travelling to an alternative country am I still covered? (Single Trip Only)
A-To ensure we are still able to provide cover to your amended destination please contact our sales team to update your policy.

 

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