Due to the current situation with COVID-19 we have had to reduce our Call Centre opening hours. Our phone lines will be open 9am to 2pm Monday to Friday (Closed Bank Holidays) until further notice.Webchat will be available during our opening hours.
All travel insurance policies underwritten by AXA Insurance UK plc
Freedom Insurance Services Limited is registered in England number 4399749. Freedom Insurance Services Limited is authorised and regulated by the Financial Conduct Authority reference number 306536.
Freedom Insurance Services Limited is covered by the Financial Ombudsman Service. If you have a complaint, please contact us in the first instance so that we can put things right. This does not affect your right to complain to the Financial Ombudsman Service. Further information about the Financial Ombudsman Service can be found at their website: http://www.financial-ombudsman.org.uk
The Foreign Account Tax Compliance Act (FATCA) is extended form 1st January 2017 to include business transacted outside the United States which involves risk 'touching' the US.
This 'touch' means that any policy for a US citizen, US resident or company AND/OR placing business for NON-US policyholders, involving US property or liability risks in the US (which includes travel cover with US coverage) are now affected. If you or your holiday are affected by this, you will find certificate W-81MY here.