travellers protected
Travel Insurance for Pre-Existing Medical Conditions
For the last 20 years we’ve empowered travellers to explore the world with confidence and peace of mind.
Operating Since
2002
Satisfied Customers
98%
Total Peace of Mind
500,000
Options for All
99%
Options for All
99%
Total Peace of Mind
500,000
Satisfied Customers
98%
Operating Since
2002
Trusted Travel Insurance
Enjoy peace of mind on holiday with our comprehensive travel cover, knowing you’re covered for the unexpected.
A yearly policy, providing cover for multiple trips up to 31 or 45 days.
Designed for people with pre-existing conditions by medical travel insurance experts.
Their contact was excellent, kept me informed about their product and my questions were answered with no hesitation.
John
“Every time I need to re-do my insurance its no problem to them. They make it a pleasure. Just lovely friendly people.”
Leah
“The telephone manner of the young man who assisted me was exceptional – hence this review. Polite, clear in what he was offering, took time to listen to what I believed I needed and did not try to “oversell or upsell”.”
Kevin
“Information was clear & setting up a quote simple. agent was very helpful & friendly’ My quote was well below what other insurer’s wanted for the same cover.”
Terry
“Simple process – call handlers very polite & helpful – excellent policy at a reasonable price too! 😊”
Julie
FAQs
Some of our most frequently asked questions.
Who is eligible to purchase cover with Freedom?
Freedom travel insurance policies are only available to permanent UK residents who are registered with a GP in the UK. Cover is not available to residents of the Channel Islands or IOM. You must be fit to travel at the time of purchasing insurance cover.
How do you screen my medical conditions?
We use a medical risk assessment tool to enable us to provide you with a quote. You will be asked a number of questions about your medical status. From the information provided we will base our quotes on your health status.
Do I need to declare all of my pre-existing medical conditions?
Yes. Our whole aim is to cover you fully, if you do not declare all of your pre-existing medical conditions then you will not be fully covered in the event of a claim and risk invalidating your insurance.
Do I need to tell you if there is a change in health, medication or treatment before I travel?
As we operate an on-going medical warranty, you will need to inform us of any health changes that occur between your quotation/purchase date and the date of travel. We may be required to ask additional questions to ensure your travel insurance is up to date and fully covering you for the trip.
When should I start my policy?
We cover you from the time you start your trip right up until the day you return back to the UK, (except for cancellation cover which starts when you buy the policy and ends when you start your trip).
How can I pay for my travel insurance?
We accept all major debit and credit cards except American Express. You can make payment online during the customer quote journey, or by calling the Freedom team on 01223 454 290.
I am currently receiving treatment, will you insure me for travel?
We’ll consider cover for people while they are receiving medical treatment including chemotherapy. We base all our quotes on individual circumstances. However, we cannot cover the actual cost of any on-going treatment that you know you will require during the trip, such as dialysis or the cost of chemotherapy treatment itself. When getting a quote answer the medical screening questions as of today.
