Making a claim?
Choose the product you purchased from the options below to view claim information or access medical assistance details.
Not sure which product you have? You can find the product logo in the top-right corner of your Policy Schedule. The product name is also listed in the policy summary section.
OK To Travel
Make a Claim
Make a claim online by visiting claims.imglobal.com. Alternatively, contact 02922 401 964 or email travelclaims@imglobal.com.
Medical Assistance
Call +44 (0)2922 401 963. This service is available 24/7.
One Tree Travel
Make a Claim
Make a claim online by visiting intake.sedgwick.com/u/accelerantclaims. Alternatively, contact 020 7858 1980 or email accelerantclaims@ie.sedgwick.com.
Medical Assistance
Call +44 (0)208 608 4163. This service is available 24/7.
Travel Europe
Make a Claim
Make a claim online by visiting intake.sedgwick.com/u/accelerantclaims. Alternatively, contact 020 7858 1980 or email accelerantclaims@ie.sedgwick.com.
Medical Assistance
Call +44 (0)208 608 4163. This service is available 24/7.
Freedom Travel Insurance
Make a Claim
Submit a claim online by visiting www.submitaclaim.co.uk/freedom. Alternatively, you can contact the claims team (Claims Settlement Agencies Ltd) on 0330 311 2629 (Option 2)
Medical Assistance
Call +44 (0)330 311 2629 (Option 1). This service is available 24/7.
Freetime
Make a Claim
Make a claim online by visiting intake.sedgwick.com/u/accelerantclaims. Alternatively, contact 020 7858 1980 or email accelerantclaims@ie.sedgwick.com.
Medical Assistance
Call +44 (0)208 608 4163. This service is available 24/7.
Good To Go
Make a Claim
Make a claim online by visiting claims.imglobal.com. Alternatively, contact 01444 465 590.
Medical Assistance
Call +44 (0)1444 465 573. This service is available 24/7.