CALL FREEDOM 01223 446914

Monday to Friday 9am - 2pm
Closed Bank Holidays

(Web chat available during opening hours)

Contact Us

Call Freedom 01223 446914

Monday to Friday 9am - 2.00pm

Closed Bank Holidays

(Web chat available during opening hours)

Reduced Call Centre Opening Hours

Due to the current situation with COVID-19  we have had to reduce our Call Centre opening hours. Our phone lines will be open 9am to 2pm Monday to Friday (Closed Bank Holidays) until further notice.

Webchat will be available during our opening hours. You may also email us at


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Coronavirus Update

Our travel insurance policies have an exclusion which prevents you for claiming for any 'circumstances known prior to purchasing a policy or booking a trip which may cause a claim'. Late on 11th March 2020 the World Health Organisation confirmed Coronavirus (COVID-19) has reached pandemic status. Therefore, it is reasonably foreseeable that it may give rise to a claim.

Any new policy purchased, or new trip booked which is covered by an existing annual multi trip policy, after 11:59pm (23:59) on the 13th of March 2020 will NOT cover any cancellation claim in relation to Coronavirus, including but not limited to, cancellation due to your diagnosis of Coronavirus, FCO (or any government body) advice or flights being cancelled.

We will continue to cover any medical claims because of Coronavirus if you are travelling to an area where no FCO (or any government body) advice against travel exists.

Any new policy purchased, or trip booked on annual multi trip policy will still benefit from all other cover including Emergency Medical Costs, Cancellation (Excluding Coronavirus) and Baggage.

Due to the recent FCO advice against all but essential travel to anywhere in the world for at least the next 30 days, we feel that there is a significant possibility that this will be extended further and therefore we are not quoting or selling any insurance policies for trips commencing before Saturday 13th June 2020. (If the advice is lifted, we will review our position). If you are planning to travel after the 13th June you will be able to purchase insurance now via our website or call centre on 01223 446914. These policies will exclude cancellation claims relating to the known Covid-19 Pandemic as above.

If you purchase a Single Trip policy with us for a trip commencing after the 13th June 2020 but FCO (or any government body) advice means you cannot go on the trip, we will offer you the option to change the dates on the policy for a new trip (subject to payment of any additional premium, if applicable), or to cancel the policy and receive a 50% refund of the total premium paid (If outside of the 14 day cooling-off period).

Start New Quote

  • (Start date needs to be after 13/06/2020)

Get it Covered with Freedom Travel Insurance

Since starting out, Freedom Travel Insurance has achieved great success, selling over 130,000 policies to date. We pride ourselves on great customer service and strive to help people get the cover they need, should an emergency arise on holiday. All travel insurance policies are underwritten by AXA Insurance UK plc

Single Trip

  • All medical conditions considered
  • Cover up to 85 years old
  • Up to 31 days per trip (for longer trips please phone us on 01223 446914)
  • Quotes valid for 30 days

Annual Multi Trip

  • All medical conditions considered
  • Cover up to 75 years old
  • Quotes valid for 30 days
  • Up to 31 days per trip 183 days travel per year
  • Cancellation or Curtailment - Up to £3,000

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Non-UK Resident & Expatriate Travel Insurance

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Already Left Home Travel Insurance

Freedom Insurance is working with Voyager Insurance Services to offer customers travelling outside of their Home Country travel insurance products.

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Freedom Travel Insurance has been rated 4.6 out of 5 stars based on 1017 reviews as of May 2020

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